SIE2016 - Effective Communication - T3 [2021/22 T1]

  Critical thinking is the engine that gives meaning to communication, which is defined as a meaningful exchange of information, thoughts, and feelings between two living beings. Thought, feeling, and emotion are the starting points for communication. Before delivering this thought to the recipient, the mind develops on it. Critical thinking is a technique for constructing our thoughts logically. A clear thought process is the foundation of effective communication. Clarity of thought is bred via critical thinking. Poor communication has a hefty cost in organisations. In US and UK organisations, the cost was estimated at US$37 billion in a white paper published by IDC in 2008. Employee engagement and attrition are connected to inadequate communication. Although communication skills training is scheduled by companies, it solely addresses the grammatical and explicit components of communication. This kind of training does not address the fundamentals of communication, hence making it ...

"Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a message doesn't even matter." -Gilbert Amelio, former President and CEO of National Semiconductor Corp As a leader, one gives out instructions and delegates tasks. Hence, it is crucial that the information gets across to the others are clear and accurate so that the whole team knows what to do, and are able to produce satisfactory result within the due date. In order to gain respect and trust from the others, the leader is also expected to have certain amount of knowledge to share with the team so that the team follows the instructions and do the tasks given.